1. Information we may receive
Depending on your enquiry or service, we may receive your name, mobile number, email address, business name, business address, service requirement, messages, documents and other information you choose to provide. For service execution, a customer may also need to provide application or business information required by the relevant authority or platform.
2. How we use information
Information may be used to respond to enquiries, prepare quotations, communicate with customers, provide requested services, submit or process applications when authorised, create digital deliverables, provide support, maintain service records, process payments and meet legal or regulatory obligations.
3. Sharing with service providers and authorities
Where necessary for a requested service, information may be shared with government departments, marketplaces, hosting/domain providers, payment providers, advertising platforms, API/BSP providers, technology vendors or other service providers involved in delivering the agreed service. We will not treat your information as public merely because you contacted us.
4. Customer choice & consent
Where consent is required under applicable data-protection law, SKT Solutions will seek consent or rely on another lawful basis available under applicable law. Where consent is the basis for processing, applicable rights to withdraw consent will be handled as required by law.
5. Accuracy
Please provide accurate information and inform us if important information changes. For government and marketplace applications, the customer is responsible for confirming the accuracy of information before submission.
6. Sensitive credentials and OTPs
Do not share OTPs, UPI PINs, card PINs, passwords or banking credentials through the website or WhatsApp unless a specific, documented service process requires an account credential and an appropriate secure method has been agreed. SKT Solutions will not ask for an OTP or PIN for the purpose of taking control of a customer's bank account.
7. Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, service records, accounting, dispute handling, legal obligations and legitimate business requirements, subject to applicable law. Retention periods may vary by service and document type.
8. Security
SKT Solutions will use reasonable measures appropriate to the nature of the information handled. No internet transmission or storage system can be guaranteed to be completely secure. Customers should use official channels and avoid sending unnecessary personal information.
9. External links and platforms
This website may link to third-party platforms such as WhatsApp, Google, Meta, Amazon, Flipkart, Meesho or other services. Their privacy practices and terms are controlled by those providers. Please review their policies when using their services.
10. Website forms & WhatsApp enquiries
Some enquiry forms on this website prepare a message for WhatsApp rather than storing the form in an SKT Solutions database. Actual processing of information sent through WhatsApp is also subject to WhatsApp's policies and the customer's device/account settings.
11. Your privacy requests
For questions or requests relating to personal information handled by SKT Solutions, contact sktsolutions20@gmail.com or 9959482714. Requests will be handled subject to applicable law, identity verification where reasonably necessary, and the rights and obligations applicable to the particular processing.
12. Updates
This policy may be updated when our services, technology, legal requirements or data practices change. The latest version will be published on this website.
This notice is drafted for the current website and service model and is not a substitute for legal advice. If SKT Solutions later launches customer accounts, online payments, analytics, cookies, CRM integrations or automated data-processing workflows, this policy should be reviewed and updated before those features are enabled.