1. About SKT Solutions
SKT Solutions provides business support and digital services including registrations, application assistance, e-commerce setup, website development, digital marketing, creative services and WhatsApp automation. SKT Solutions is not a government department or government website and should not be represented as one.
2. Acceptance of Terms
By requesting, confirming or using a service, the customer confirms that they have reviewed the applicable scope, charges and conditions communicated by SKT Solutions. Website browsing alone does not create an obligation to purchase a service.
3. Service Scope
Only the work expressly included in the quotation or written confirmation is part of the agreed scope. Requests outside the agreed scope may require a revised quotation or additional charge. Wherever reasonably possible, additional work will be communicated before it is undertaken.
4. Customer Information & Documents
The customer must provide complete, accurate, current and lawful information and documents. The customer is responsible for checking names, addresses, numbers, business details, application information, creatives and other material before submission or publication.
SKT Solutions may rely on information supplied by the customer and is not responsible for consequences caused by inaccurate, incomplete, misleading or unauthorised information supplied by the customer.
5. Government, Marketplace & Third-Party Decisions
Where a service requires approval, verification, registration, issuance or publication by a government authority, marketplace, payment provider, advertising platform, search platform or another third party, the final decision remains with that authority or platform. SKT Solutions does not guarantee approval, issuance, verification, ranking, account activation or uninterrupted availability.
6. Timelines
Any timeline given by SKT Solutions is an estimate unless a written service agreement expressly states otherwise. Delays may occur because of customer approvals, missing documents, government verification, platform review, technical failures, third-party systems, payment processing or events outside reasonable control.
7. Pricing & Third-Party Charges
Catalogue prices are service charges unless expressly stated otherwise. Government/statutory fees, platform charges, advertising spend, domain and hosting charges, API/BSP charges, premium software, paid themes, payment-gateway charges and other third-party costs may be separate unless specifically included in a written quotation. Final pricing will be confirmed before service commencement.
8. Payments
Payment milestones, advance requirements and due dates will be stated in the applicable quotation or invoice. Work may be paused if agreed payments are not received when due. Any applicable taxes will be handled as stated in the quotation or invoice.
9. Registrations, Licences & Compliance
SKT Solutions provides application and digital support. It does not control government decisions, eligibility, statutory interpretation or processing queues. Customers remain responsible for meeting applicable eligibility requirements and providing truthful information.
Nothing on this website is legal, tax, accounting, financial or regulatory advice. Where specialist advice is required, the customer should consult an appropriately qualified professional.
10. E-Commerce & Marketplace Services
Amazon, Flipkart, Meesho and other platforms have their own policies, verification procedures and commercial terms. Seller-account approval, product approval, listing visibility, sales, account health, suspension status and platform performance are controlled by the relevant platform and are not guaranteed by SKT Solutions.
11. Websites, Domains & Hosting
Website scope, number of pages, content, revisions, integrations, maintenance, hosting and domain arrangements will be defined in the quotation. Domain, hosting, premium plugins, paid themes and third-party subscriptions may be separate. Renewal charges are payable as applicable for continued services.
Unless otherwise agreed in writing, the customer is responsible for supplying accurate business content, images, logos, legal text and other materials they want published.
12. Digital Marketing, SEO & Advertising
Advertising spend paid to Meta, Google or another advertising platform is separate unless specifically included in a written quotation. Campaign performance depends on budget, audience, market conditions, platform policies, creative quality, landing pages and other factors.
SKT Solutions does not guarantee a specific number of leads, sales, reach, followers, clicks, conversions, search position or Google ranking unless a written agreement expressly provides a measurable commitment that is lawful and applicable.
13. Creative & AI Services
Creative deliverables, formats, revisions, duration and usage rights will be defined in the quotation. AI-assisted content may require customer review and approval. The customer is responsible for ensuring that supplied logos, photographs, music, product claims, trademarks and other assets are authorised for use.
14. WhatsApp Automation
WhatsApp Business, API/BSP providers and other platforms may impose separate rules, charges, approval requirements and limits. API/BSP fees, subscriptions and advanced integrations are separate where applicable. Automation will be configured according to the agreed scope and available platform capabilities.
15. Intellectual Property
Each party retains ownership of materials it already owns. The customer confirms that it has the necessary rights to provide logos, photographs, text, product information and other materials to SKT Solutions. Ownership or licence of newly created deliverables will follow the applicable quotation or written agreement. Third-party software, stock assets, fonts, plugins and platform licences remain subject to their own terms.
16. Website Content & Customer Claims
Customers must not ask SKT Solutions to publish false, misleading, unlawful, infringing or unauthorised claims or content. SKT Solutions may decline or pause work where requested content appears unlawful, misleading, infringing or inconsistent with platform rules.
17. Confidentiality & Data
Customer information and documents will be handled with reasonable confidentiality and used for the agreed service purpose, subject to applicable law and required processing. Please review the Privacy Policy for information about personal data handling.
18. Cancellation & Refunds
Cancellation and refund requests are handled under the applicable Refund & Cancellation Policy and the service-specific quotation, subject to applicable law. Third-party or statutory amounts already paid may not be recoverable where the relevant authority or provider does not refund them.
19. Limitation & Applicable Law
SKT Solutions will provide services with reasonable care consistent with the agreed scope. Nothing in these terms excludes or restricts any liability or consumer right that cannot lawfully be excluded or restricted. Subject to applicable law, the parties will first try to resolve service disputes through written communication and good-faith discussion.
These terms are intended to be governed by the laws applicable in India. Any dispute forum or jurisdiction clause in a service-specific agreement will operate subject to applicable law and the rights available to consumers under mandatory law.
20. Changes to Terms
SKT Solutions may update these website terms from time to time. The version applicable to a confirmed service will be the version incorporated into the applicable quotation/agreement or otherwise communicated before commencement, subject to applicable law.
21. Contact
SKT Solutions
Gooty, Anantapur District - 515402, Andhra Pradesh, India
Phone / WhatsApp: 9959482714
Email: sktsolutions20@gmail.com